Reference

How x977 Handles Your Personal Information

Your privacy matters to us. This policy explains exactly what data x977 collects when you use your account, make deposits via bKash, Nagad, or Rocket, and access our platform — and how we keep that information secure.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat, email, or your account dashboard. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message comes through.

Team online

Live Chat

Open the chat widget from any page on x977 and select 'Account and Privacy' to connect with a support agent about your data.

Email Support

Send your privacy request to our support address from the email linked to your x977 account so we can verify your identity before making changes.

Account Dashboard

Log in and navigate to Account Settings to review the personal details we hold and submit a correction or deletion request directly.

What We Collect and Why

x977 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with x977, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and payment method identifiers — for example, the mobile wallet number you use with bKash, Nagad,

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or Rocket when making a deposit or requesting a withdrawal. We also collect device and session data each time you log in, which helps us detect unusual access and protect your account from unauthorised use. We do not sell your personal data to third parties. Data
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is retained for as long as your account remains active and for the period required under applicable financial and legal obligations. If you close your account, we will retain only what we are legally required to keep, and we will tell you what that is when
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you make the request. Your use of this platform and the applicability of this policy depends on your local law and the eligible regions in which the service operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION DETAIL

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows, so data moving between your device and our servers is protected in transit. Account passwords are hashed and never stored in plain text. We review access controls regularly and limit internal access to personal data to the teams that need it to operate your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Each login is checked against your registered device and location history. Unusual access triggers a verification step before your account session continues.

Data Retention

Active account data is kept for the life of your account. After closure, we retain only what financial regulations require and delete the rest on a defined schedule.

Requesting Changes

To update, export, or remove your personal data, contact support with your account email. We verify your identity first, then process the request and confirm completion.

Common Questions About Your Privacy

Here are the questions we hear most often about how x977 handles personal data, wallet information, and your rights as an account holder.

We collect your name, contact details, and the mobile wallet number you use for deposits — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We do not sell your data. We share it only with payment processors needed to complete your transactions and with any authority we are legally required to report to under applicable law.

Contact support via live chat or email from your registered address. After we verify your identity, we will compile and send your data within a reasonable timeframe.

Yes. Submit a deletion request through account support. We will remove what we are not legally required to retain and confirm exactly what, if anything, must be kept and for how long.

We store only the transaction reference and wallet identifier — never your PIN or full credentials. All payment data is encrypted in transit and access is restricted to authorised staff only.

This policy applies to your use of x977 where the service is available. Whether you can access the platform depends on your local law and the eligible regions in which we operate.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoCrash SparkBurst

How x977 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Dashboard

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy

01 What personal data does x977 collect when I open an account?

02 Does x977 share my data with third parties?

03 How do I request a copy of the data x977 holds on me?

04 Can I ask x977 to delete my personal information?

05 How does x977 protect my bKash or Nagad wallet details?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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